The Communication and Informatics Ministry is encouraging the state civil apparatus (ASN) to learn and adopt digital technology to improve the quality of public services, Director of ICT empowerment Bonifasius Wahyu Pudjianto informed here on Friday.
“We are encouraging ASNs to adopt digital technology to improve the quality of public services provided to the community,” he said.
In August, the ministry and the National Civil Service Agency (BKN) held a training entitled “Increasing Digital Technology Competence of State Apparatus of the National Civil Service Agency.”
Pudjianto said he expected the training materials to enhance ASN’s knowledge, comprehension, awareness, and proficiency in using digital technology, as well as promote carefulness in utilizing accounts and devices.
Based on the National Digital Literacy Index Survey conducted by the ministry and the Katadata Insight Center in 2021, the digital literacy score of Indonesian people was 3.49 out of 5, or in the average range.
Therefore, activities with the tagline #MakinCakapDigital or #ToBeMoreDigitallyLiterate have been initiated by the ministry to accelerate digital transformation in the state apparatus environment.
ASNs must be able to apply the four pillars of digital literacy: digital skills, digital security, digital culture, and digital ethics, BKN Chief Secretary Imas Sukmariah said.
“The basic skills in the digital era that we need to master include skills in using the Internet, social media, and the ability to search, sort, and select positive content, as well as the ability to process and create information,” she added.
Furthermore, ICT practitioner Dr. Istiani said that the adoption of digital culture must be accompanied by collaboration, data knowledge, innovation, and services that have a good impact on society.
“ASNs need to have skills to build national insight of diversity, especially in the digital world,” Istiani added.
Source: Antara News