BYD car users demand compensation for free charging at 2,000 locations, but only 500 locations can actually be used. Waiting for the Consumer Protection Board to meet with Reve executives within 2 weeks.
Mr. Thanat Thamisakul, Head of the Consumer Protection Center and Head of the Bangkok Provincial Unit of the Foundation for Consumers, spoke about the case of bringing BYD car users to meet Ms. Jiraporn Sindhuphrai, Minister to the Prime Minister’s Office, that the Foundation for Consumers and the victims asked the government to act as a mediator to call the executives of Reve Automotive Co., Ltd., the distributor of BYD electric cars, to meet to seek additional assistance and compensation. The Minister ordered the Deputy Secretary-General of the Office of the Consumer Protection Board to make an appointment for the executives of Reve to meet the Office of the Consumer Protection Board and the victims, of which there were more than 500 victims who filed complaints with the foundation, most of whom were the
first group to line up to buy cars since the launch of BYD cars because they received information from the BYD car salesperson that the price would increase, so they should hurry to book, and whether they were falsely advertising or not. They asked for legal action in this case.
Thanat added that the Consumer Protection Board (CPB) reported that there would be progress in 2 weeks. As for the compensation from Reve, which provided free charging at 2,000 locations nationwide for 1 year, starting from August 1, in reality, only 500 charging stations were actually in use, and the service centers did not know about the free charging for 1 year and only knew that it was free for 6 months. As for the compensation of a 50,000 baht discount for buying the next car within 1 month, almost no one bought another car, and the discount had already expired. At the same time, there was the case of BYD in China recalling almost 100,000 cars that were at risk of catching fire. The CPB asked Reve to initially clarify that the 1
00,000 cars that were at risk of catching fire were not imported into Thailand. However, Reve will be invited to provide details and to investigate the standards in other matters.
Source: Thai News Agency