Ms. Sabida Thaiset, Deputy Minister of Interior (MOI 3), gave a policy to the MWA to improve services and focus on reducing costs for the public.
Ms. Sabida said that she has assigned the MWA to focus on alleviating suffering, promoting happiness, and taking care of the benefits of water users, so that everyone has access to good quality, clean, and safe tap water in accordance with the World Health Organization (WHO) recommendations, in a comprehensive and sufficient manner, by providing clean, drinkable tap water to reduce expenses for the public, with efficient waterworks management in the form of a One Stop Service, creating stability in the waterworks infrastructure, and using artificial intelligence (AI) technology to manage water loss to find broken pipes, which helps reduce wasted water resources, as well as providing the best service to the public, supporting the development of cities and economic areas by providing waterworks services in line with urban development and urban planning, emphasizing
good governance and corporate governance to create sustainability for the organization and elevate management efficiency, as well as integrating cooperation with agencies under the Ministry of Interior and other relevant agencies to ensure the most efficient operations and tangible benefits for the public. She thanked the executives who sent officials to assist the Provincial Waterworks Authority (PWA) in restoring the waterworks service system in flood-affected areas, especially in Chiang Rai Province.
Mr. Raksak Suriyaharn, Acting Governor of the MWA, revealed that currently, there are 2.6 million water users in the MWA service areas, namely Bangkok, Nonthaburi, and Samut Prakan, or a population of over 12 million people. Therefore, the MWA has not stopped developing in various areas. It has implemented the 9th and 10th Master Plan Waterworks Improvement Projects to enhance the stability of waterworks services to support the expansion of the border areas between Bangkok and its vicinity. It has also adapte
d to the rapid changes by using technology in its operations to increase convenience and speed in providing services, such as the MWA onMobile application, the website www.mwa.co.th, and the MWA e-Service to check water bill information, request waterworks installation, etc., the e-Bill and e-Tax Invoice and e-Receipt services, and water bill payments via bank applications or payment agents, allowing people to conveniently and completely perform various transactions.
Source: Thai News Agency