Bangkok: ‘NETA’ car users are expressing frustration over prolonged waiting times for spare parts and difficulties in registering their vehicles.

According to Thai News Agency, consumers who have purchased ‘NETA’ cars are encountering numerous issues, including delayed availability of spare parts and challenges in car registration processes. Despite reaching out to the parent company in Thailand, customers have yet to receive satisfactory responses to their queries.

The parent company has addressed some concerns today, clarifying that the company did not implement a discount on car prices, contrary to recent reports suggesting a sell-off. The company emphasized that cars purchased below the specified price or from unauthorized dealers will not be eligible for warranty or after-sales service. In response to these ongoing issues, consumers are seeking assistance from the Consumer Council to resolve their grievances and ensure their rights are protected.