Norwegian wife calls Sai Mai Must Survive to negotiate with private bus company to urgently help after her husband was trapped in a door and fell, breaking his left hip, causing medical expenses to soar to 1.3 million baht.
Mr. Ekkapop Luengprasert, advisor to the Minister of Interior and founder of the Sai Mai Must Survive page, brought Ms. Buathong, 63, wife of Mr. Viggo Martinsen, 71, a Norwegian national, and her family to follow up on the progress of mediation negotiations with a famous private bus company in the case of a Norwegian foreigner who was hit by an automatic door in a famous bus company and fell, breaking his left hip. The incident occurred on August 26 while he was traveling to board a first-class bus of the company to travel to Udon Thani Province. He had to undergo surgery and be treated in the ICU for more than half a month. The current cost of treatment is more than 1.3 million baht and he still needs continuous treatment.
Mrs Buathong said that her husband’s condition is still in th
e ICU. His condition is gradually improving, but he still needs continuous treatment because of his old age. She is worried about the cost of medical treatment because it is very expensive. The incident occurred on August 26. Then on August 28, the company sent a representative to visit with a gift basket. The company asked her to write a report, so she wrote what she wanted, but she could not yet conclude the total because he was not yet cured.
But after claiming for medical expenses and initial compensation, the company said that the company was not at fault because her husband tripped and fell and hit the door himself. But from what I talked to her husband, he said that his arm hit the door and caused him to fall and get injured. It was like our negligence. And the company ordered legal action. So I consulted with the Sai Mai Must Survive page to ask for justice. I am worried that I will not receive justice and will not receive any help from the company. So I want the company to reach out and help me beca
use the family does not want to demand the full amount, but wants some help because in the past, apart from the gift basket, we have not received any other help.
Mr. Ekkapop said that on the day of the incident, Mr. Viggo had traveled from Norway and landed on a plane and booked a first-class bus from this company to travel to Udon Thani Province. Before the incident, the victim went to the bathroom and thought that the automatic door was a 180-degree sensor. When he walked in, he thought that the door would push open, but the door actually clamped down on the victim, causing him to fall. In this case, it does not indicate who is right or wrong because it was an accident. Therefore, he wanted to come to mediate. Today, he came to want an investigation to take place by coordinating with the police superintendent. Today, he will have to listen to both sides, which is already seen in the clip. He will also have to see how the company can provide assistance.
Previously, there was a similar case in a department
store, in which the case involved an elderly person as well, and the department store took full responsibility for the expenses, since the incident occurred in the department store area. In this case, it is believed that the police may have to investigate the equipment first to determine why the door did not open. I would like to warn the elderly, including their children, to be careful. If you find an automatic door, do not assume that the sensor will always work 180 degrees, because if the elderly have an accident, it will be dangerous and will take a long time to heal. However, today the police invited representatives of the company and the victim’s relatives to negotiate to find a mutual resolution.
Source: Thai News Agency