Bangkok: Bangkok Bank has introduced a series of relief measures aimed at supporting customers impacted by the ongoing floods and unrest along the Thai-Cambodian border.

According to Thai News Agency, these measures are designed to assist both business and retail loan customers in managing their debt repayment amidst the current challenges.

For business loan customers, the bank is offering flexible debt repayment terms that include reducing installment amounts, extending repayment periods, and temporarily waiving principal payments for up to 12 months. Additionally, large businesses can access additional loans to boost short-term liquidity, repair, and rehabilitate their operations. SME businesses are also eligible for loans with a term of up to five years, starting with a fixed interest rate of 3.5% per year for the first two years, followed by a rate not exceeding MLR-1% per year.

Retail loan customers have various options to ease their debt burden. For credit card holders, the bank is reducing the minimum payment rate by 3% for up to 12 months, offering a reduction in overdue interest of up to 75% for 90 days, and providing a three-month suspension of principal and interest payments at an interest rate of 5% per annum. Personal loans are subject to interest rate reductions or principal repayment deferrals of up to six months.

Home loan customers can benefit from a reduction in monthly installments by up to 40% for up to 12 months, interest rate reductions of 0.5% for up to six months, and suspension of principal payments with partial interest payments for specified periods. Additionally, the bank is supporting new and existing customers with the Bualuang Poonpol Loan, offering a special interest rate and waived collateral survey and appraisal fees for home repairs.

Customers wishing to participate in these relief measures must notify the bank by December 30, 2025. They can do so at branches, business centers, and via credit card lines. More information is available on the bank’s website or by contacting Bualuang Phone.