Bangkok: TTB has issued an urgent “settlement” measure to help all customer groups affected by the border situation and floods in the North. Due to the unrest situation on the Thai-Cambodian border and the flash flooding situation from the influence of the storm ‘Wipha’, TMB Thanachart or TTB would like to express our condolences to the families and those affected by the violence to life, property, and livelihood in many provinces. The bank is concerned about all customer groups and has urgently launched a comprehensive ‘set-up’ measure to provide assistance to alleviate the suffering as well as increase liquidity for both individual customers, business operators, and SMEs.
According to Thai News Agency, Mr. Piti Tantiyaksem, Chief Executive Officer of TMB Thanachart Bank, revealed that TTB is concerned about customers affected by both incidents, which have had widespread impacts, causing damage to homes, properties, and business premises, which may result in increased expenses. Therefore, the bank is helpin
g customers cope with this crisis by issuing a ‘Reset Base’ measure to urgently alleviate the suffering that has occurred, hoping that they will be able to recover, get back on their feet, and move forward towards a better financial life.
The urgent ‘settlement’ measures include various support options to help loan customers ease their burdens. Home loan customers can request a 3-month principal payment suspension, repay only the interest, or request an additional loan for home repairs with a TTB Home for Cash cash card with 0% interest for the first 2 months. Customers who already hold a TTB Home for Cash cash card can withdraw cash via an ATM or the ttb touch app with 0% interest for the first 2 months immediately.
Car loan customers are eligible for a 3-month installment payment suspension, while personal loan and credit card customers can request a 2-month debt payment suspension. Business loan or SME loan customers will be considered for various support measures, including principal-free repayment and
extensions on repayment periods, depending on the type of loan.
For SME customers needing to repair business premises due to floods or unrest on the Thai-Cambodian border, TTB offers a business rehabilitation loan for SMEs with a maximum loan term of 10 years, a fixed interest rate of 3.5% per annum for 2 years, and a maximum principal-free repayment period of 12 months. The bank has set specific criteria and conditions for loan considerations. Customers are encouraged to contact their business relationship management officer or the TTB Business Customer Service Center for further advice.